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How can I contact TimeOut Cinemas?
Please feel free to e-mail us at firstname.lastname@example.org for all your queries and suggestions. Alternatively you can call our customer care on 0731-4062043 from Monday to Friday (10am to 6:30pm)
Can I Book My Cinema Tickets Online?
It is possible to book tickets online for almost all Carnival Cinemas. Simply log on to https://in.bookmyshow.com/cinemas-list/timeout-cinema/all-regions/tout
If I am running late for the movie, Will my seat be held?
Once your purchase has been confirmed, your admission is held and will not be sold to another customer
Can I cancel the tickets that I have booked online and get a refund?
Tickets once bought cannot be cancelled, refunded or exchanged
Do I have to buy separate ticket for my kid?
Child aged 3 years and above will require separate ticket to enter the cinema premises
Why am I asked for ID proof for watching ‘A’ listed movies?
Patrons who has booked movie certified as ‘A’ must provide TimeOut Cinemas with relevant proof of entitlement when the tickets are being collected or upon entry to the cinema
Can there be a last minute change in the show timings & tickets rates ?
Management is authorised to change the show timings & tickets rates without any prior notice at any given point.