FAQ's

Please feel free to e-mail us at support@timeoutcinemas.com for all your queries and suggestions. Alternatively you can call our customer care on 0731-4062043 from Monday to Friday (10am to 6:30pm)
It is possible to book tickets online for almost all Carnival Cinemas. Simply log on to https://in.bookmyshow.com/cinemas-list/timeout-cinema/all-regions/tout
Once your purchase has been confirmed, your admission is held and will not be sold to another customer
Tickets once bought cannot be cancelled, refunded or exchanged
Child aged 3 years and above will require separate ticket to enter the cinema premises
Patrons who has booked movie certified as ‘A’ must provide TimeOut Cinemas with relevant proof of entitlement when the tickets are being collected or upon entry to the cinema
Management is authorised to change the show timings & tickets rates without any prior notice at any given point.